NEED A REPAIR?
If you are experiencing any problems with your appliance please contact us on:
Lec Customer Care 0844 815 3746
Open 8-6pm Mon-Friday, 8:30-2pm Sat & 10-2pm Sun
Our award winning Customer Care centre has over 130 fully trained in-house Customer support representatives and we have over 200 Service Engineers across the country to provide a comprehensive after sales service to all of our customers.
Here's 10 reasons to choose your manufacturer:
1. We have over 200 "Gas Safe" qualified technicians nationwide
2. Our first time fix rate is over 90%
3. Only Genuine Manufacturer Parts will be fitted where required
4. All parts fitted will come with a 3 month guarantee
5. We will only charge you one Repair Fee even if we have to revisit
6. Our Engineers carry parts on their van to avoid abortive calls
7. We will call you on the morning of the visit to provide you with an AM or PM time slot
8. We will complete a full Product Safety Check following the repair
9. No one cares for your product like the manufacturer
10. No abortive charge fees apply unlike most service networks
If your're out of your warranty period we recommend Home Appliance Care who are our preferred partner and perform fixed price repairs for all Lec appliances.