Here at Lec we are committed to providing a comprehensive after sales service to all our customers.
Yes, all our integrated refrigeration appliances are supplied with the necessary parts for reversal of the doors.
Leave the appliance to stand for at least 12 hours before switching on, to allow the refrigerant to settle.
We do not recommend use of this appliance in an unheated, cold room; e.g. garage, conservatory, annex, shed, out-house etc. The ambient temperature must not drop below that specificed by the climate class and that temperatures are maintained as consistently as possible. Allowed ambient temperatures depend on the model (class) of the appliance, which is stated on the data badge.
We recommend that your appliance should be defrosted every 6 months or when there is a frost build up on the shelves of about half a centimeter.
Before using the appliance for the first time, clean all internal parts with a clean cloth wrung out in warm water and neutral detergent, to remove the "new" odour. Dry thoroughly.
Cleaning the appliance:-
1. Before using the appliance after cleaning, the interior and the door seals must be completely dry
Check the door is closing fully.
Make sure the thermostat setting is correct (ideally midway).
Ensure the refrigerator is not positioned close to any heat sources.
Check that the air can circulate freely at the rear of the appliance.
Check the thermostat setting (the higher the setting the colder the fridge).
If the appliance is switched on and the electrics have been checked the bulb may need changing. Please consult the user manual for instructions.
This could be because the condensation water drainage channel, normally located at the rear of the fridge, is blocked.
Dry the bottom of the fridge and clean the drainage channel and the outlet hole with a cotton bud or similar item. This problem can be avoided by cleaning the draining channel regularly.
It is not unusual to hear noises from cooling appliances, especially when the appliance is switching on or off. Normal operating noises can also be caused by:
If possible, also check:
It is normal to see droplets of ice or water on the rear wall of a refrigerator. Moisture accumulates and becomes drops of water which will then freeze. When the auto defrost operates the ice will melt and run down the rear wall into the water drainage channel.
Make sure that nothing in the fridge is touching the rear wall or it is likely to become wet.
There is nothing within the construction of a cooling appliance that can cause bad odours, and food spillage or rotting foods are normally the cause.
To remove the smells, thoroughly clean the interior of your fridge and sterilise it, first ensuring that the appliance is isolated from the mains supply.
This is a warning that the temperature inside the appliance has increased (over-temperature alarm). This may occur if the door is left open too long or a large amount of food has been put into the appliance at once.
What type of bottles are being stored? It is important to remember that the stated bottle capacity is the MAXIMUM capacity and is based on 75cl Bordeaux bottles. It may be necessary to store the bottles in a 'top and tail' fashion, with the body of one bottle adjacent to the neck of the next bottle.
Please check the instruction manual. On some models, the thermostat is located on the back of the appliance. This is simply because it is set at the outset (usually to setting 2) and then does not really need to be changed. Because it is on the back, it means that the dial will not be knocked accidentally. You would normally need to turn the dial up to 3 only when freezing large amounts of fresh food.
It is best not to. Fridges and fridge-freezers are usually controlled by a thermostat in the fridge compartment which is aiming for a fridge temperature of around 4 degrees Celsius. In cold weather in a garage the air temperature may go below 4 degrees and so the thermostat will get confused - it will think that as the room is already cold it does not need to switch the motor on. At temperatures below 0 degrees Celsius, the thermostat will fail to operate. However, because the appliance is well-insulated, when the motor is off the interior temperature will start to rise, resulting in the food spoiling. Freezers generally do cope well in garages and outhouses (because they are aiming for -18 degrees Celsius and it is very unlikely that the garage would get that cold), but this performance cannot be guaranteed. In particular, you may find that condensation will form on the freezer and it may ice up more quickly than usual. Most appliances are designed to work in a room where the air temperature is between 10 degrees and 38 degrees Celsius, however please check the climate class designation for each model. Freezers also have a power cut safe time figure (the rising time) in hours. This is the time taken for the interior food temperature to rise from -18 degrees to -10 degrees Celsius in hours in the event of a power cut. Frozen food starts to thaw and spoil at -10 degrees Celsius. The higher the rising time figure, the longer the food will be safe for in the event of a power cut or the motor being off.
This is normal. Because this model has quite a narrow width, the glass shelves can fit into the supporting grooves by themselves, even without plastic profile trims. The profiles are not needed.
Please check for blockages in the drain hole. You can pour a small amount of hot water down the condensate channel. Please check fridge door is closing firmly, thermostat is not set to the maximum setting, and that no food items are touching the back wall of the fridge. If the issue persists, please request a service visit.
|Please always check: is there power to the appliance?; is the thermostat set to a middle number?; are the doors closing firmly?; please check that the appliance is not located too close to a heat source, like a cooker or a radiator; please check that there is sufficient ventilation (a couple of centimetres gap) around the appliance.|
|Is the motor running ok? If not, please check that the thermostat has been set to a middle figure. If the issue persists, please request a service visit.|
|Is the motor running but still not cooling? Is there a sound of bubbling, gurgling or running water? If so, please contact us to request a service visit.|
|When bringing the door almost to the closed position, does the light go off ok? (If the bulb remains on it will raise the temperature in the fridge compartment). If this is the case, please contact us to arrange a service visit.|
|Is it a frost-free freezer? If yes, please check that there are no items blocking the air circulation fan blades from turning, at the back of the top freezer compartment. If the air cannot circulate, then the food will not freeze.|
|But please remember that there will be some occasions when the fan blade is not going round and this is perfectly normal: the fan will cut out during a defrost cycle, which takes place approximately once every 37 hours. If the issue persists, please request a service visit.|
Please check that the thermostat has not been set to the maximum setting. Normally a middle setting will be sufficient to maintain about 4 degrees in the fridge and -18 degrees in the freezer. Please check that the door is closing firmly, that there is space for ventilation around the appliance. Please check that the location is not too warm (e.g. not immediately next to a cooker or radiator etc.) Please check whether the condenser at the back needs dusting. Please check that the appliance has not been overloaded. If the issue persists, please request a service visit.
Please check for any blockages in the drainage tube or any spillages or food which may have gone off. Please clean the appliance with a solution of bicarbonate of soda dissolved in water. Then, to prevent further smells keep an egg cup full of bicarbonate of soda in the fridge, or you can use a fridge charcoal filter available from kitchen shops. If the appliance is left unplugged for a time, e.g. while on holiday, then please leave the door ajar to prevent any musty smells building up.
Frost-free freezers feature an evaporator system, circulation fan and defrost heater which are concealed behind the back wall of the freezer compartment. Because of the space taken up by this equipment, the overall usable space (net capacity) of the freezer compartment is reduced. For this reason, it is not practical to have frost-free technology on smaller freezers and ice boxes, although the technology is very useful on larger freezers.
Please check that the door is closing firmly. Please check that the thermostat has not been set to the maximum setting. Please check that there is space for ventilation around the appliance, and that the location is not too warm. Please check whether the condenser at the back needs dusting. These sorts of situations can make the compressor run too frequently, resulting in over-freezing. Please remember that, on a traditional fridge, it is normal for ice to build up on the back wall while the motor is running. Then when the motor is resting the ice should melt and the water will drain away through the drain hole. There is only a problem if the ice remains on the back wall of the fridge all the time. If the issue persists, please request a service visit.
This may well be normal. The newer type of refrigerant gas, R600a, is more environmentally friendly than previous refrigerants. However it does result in a little more noise in use. You will hear clicking when the thermostat switches the motor on, a shudder as the motor starts up, and sounds as the refrigerant moves through the pipework. Frost-free freezers also have a fan. Large American style side-by-side fridge freezers may also have a fan at the back of the appliance to keep the condenser cool. Please also check that contents inside the appliance are not jostling against each other, and that the appliance is standing level. If the issue persists, please request a service visit.
There may be a blockage of refrigerant gas going though the evaporator tubing (system). Try pressing a sponge soaked in warm water against the 'snowball' until it melts. Hopefully, you will hear a 'hissing' sound and the refrigerant gas will start to flow again. If the issue persists, please request a service visit.
Refrigeration equipment works by having periods of cooling (during which the motor runs and the unit cools down) and non-cooling (during which time the motor is resting). In order to protect the motor, if the machine is currently going through a rest period, it will complete this rest period before switching the motor on again. As long as the motor starts within about 20 minutes then all is fine. If the issue persists, please request a service visit.
Probably not. The rising time of a freezer (the time it takes for the food temperature to rise from -18 degrees Celsius to -10 degrees Celsius at which point the food will start to thaw and spoil) has been calculated in laboratory test conditions measuring the actual core temperature of the food itself. Freezer thermometers can only measure the air temperature inside the cabinet, which will rise faster than the core temperature of the food. As long as the door is left shut and the freezer was well-stocked, the food should last well, provided that the length of the power cut is shorter than the stated rising time (power cut safe time). Common sense precautions: if food has started to thaw, please use it promptly or dispose of it. Do not re-freeze food without cooking it first. Exception: bread may be safely defrosted and re-frozen.
Please check that the drain tube from the drainage hole is directed into the evaporation pan (drip tray) at the back of the machine on top of the motor. If it is draining straight onto the floor, then reposition the tube into the tray. If the issue persists, please request a service visit.
Basically the higher the star number, the longer the frozen food can be stored for. Only 4 star compartments are capable of freezing fresh food. The data plate on the appliance will show the maximum kg capacity of fresh food which can be frozen in a 24 hour period.
1 star=stores already frozen food for up to 1 week (at about -6 degrees Celsius)
2 stars=stores already frozen food for up to 1 month (at about -12 degrees Celsius)
3 stars=stores already frozen food for up to 12 months (at about -18 degrees Celsius)
4 stars=stores already frozen food for up to 12 months AND can freeze fresh food (at about -18 degrees Celsius).
They indicate the ambient room temperature which the appliance should be located in, in order for it to operate correctly. If the appliance is located in a room which is too cold, then the motor may not switch on often enough, resulting in the interior of the fridge getting too warm. If the appliance is located in a room which is too warm, then it will struggle to keep cold, and the motor may run continuously, using more energy.
N=16 to 32 degrees Celsius (normal)
SN=10 to 32 degrees Celsius (sub-normal)
ST=16 to 38 degrees Celsius (sub-tropical)
T=16 to 43 degrees Celsius (tropical)
|To check whether a door is sealing well, please place a single sheet of paper between the door seal and the body of the fridge, and shut the door. If the seal is good, it would be difficult to slide the paper up and down.|
|Has the door hinging been swapped over? If yes, then it may be necessary to 'tease' the seal into position. Use a sponge with warm water to make the seal supple and tease it into position. If the issue persists, please request a service visit.|
|Has the door 'dropped' out of alignment? Please adjust the levelling feet until the door is in the correct position again. If the issue persists, please request a service visit.|
The seals are designed to have strong suction in order to keep the temperature inside the appliance as constant as possible. If the door has recently been opened, you should allow a few moments for the pressure to equalise before opening the door again.
Please remember that the commercially available fridge thermometers give approximate readings. Unless your fridge is equipped with a fan (dynamic cooling), there will be some variations of temperature inside the fridge compartment as heavy cold air will sink to the bottom and warmer lighter air will rise to the top. Therefore the best way to get an accurate temperature reading is to place a glass of water on the lower shelf just above the salad trays. Leave the water in place for 24 hours then take a temperature reading from the water. If the issue persists, please request a service visit.
No, it would be best not to. These drinks coolers are designed for chilling wines and beers etc., but even on the maximum setting the unit will operate at around only 7 degrees Celsius. This is too warm for milk and foodstuffs, which need to be stored at around 4 degrees Celsius.
On certain controllers, you select the required temperature by pressing the up or down arrow. After a few seconds, the display will flash and then show the current actual temperature one again. If the unit has only recently been plugged in, then it will be at room temperature. After a while, the unit will cool down and it will achieve the required temperature. If the issue persists, please request a service visit.
Please ensure that the a required temperature has been set. In order to protect the motor from damage, there can be a 5 minute delay between the unit being plugged in and the motor starting.
Usually the shelves are taped to the fridge walls and/or are secured in place using fixing clips. This is to prevent damage during transportation. Once these clips are removed, you should be able to adjust the shelves as you wish.
It really depends on the type of wine. As a general rule of thumb:
General long term storage: 10-12 degrees Celsius
Sparkling white wine: 8 degrees Celsius
Champagne: 10 degrees Celsius
Rose: 12 degrees Celsius
Simple young red wine: 14 degrees Celsius
Strong young red wines: 16 degrees Celsius
Heavy mature red wines: 18 degrees Celsius
No, it would be best not to, because the heat from one appliance will affect the efficient operation of the other. It would be better to invest in a fridge-freezer.
Please check that the thermostat has been set to a middle figure.
Is the ice box compartment full? It will work better when it is fully stocked - if not fully stocked please fill the space with clean kitchen paper. Manually defrost the ice box. If the issue persists, please request a service visit.
Is the appliance located in a garage or utility room? It would be better if it was located in the kitchen.
Check that the appliance is not located too close to a heat source (like a cooker or radiator).
Please check that there is enough space for ventilation around the appliance. If the heat from the condenser/compressor cannot escape easily it will condense on the coldest part of the room, which would normally be the fridge/freezer.
Please check that the doors are sealing well.
You can, but it would be better to wash them by hand. If a glass shelf is taken straight out of a hot dishwasher (at say 60 degrees) and then put straight into a cold fridge (at say 4 degrees), then the glass may break.
Yes, but please check the diagrams in the manual. If the space is not large enough, then the doors will not open widely enough, and you may find that you cannot remove the glass shelves easily.
Please ask the installer to adjust the appliance feet until the fridge and freezer doors line up.
Please ensure that the door has been opened to a 90 degree angle. Pull the shelf towards you, then down, before pulling out.
The door has been left open. Please ensure the door has been closed firmly. The alarm will sound if one of the doors is left open for more than 60 seconds.
After connecting to the mains you need to switch the appliance on. Press and hold the 'refrigerator temperature' button until the display lights up.
Not more than 10kg of food per 24 hour period.
This adjusts the relative humidity in the crisper compartment. Higher humidity (fewer holes open) is good for keeping salads moist; lower humidity (more holes open) is good for 'drier' foods like tomatoes, fish and meat.
On new installations, please ask the installer to check the cold water pressure is between 0.15-0.85Mpa.
Please check the water inlet hose is not too long (does not exceed 12 metres) and is free of bends and kinks.
When using the water dispenser for the first time, please press down the water dispenser button for 60 seconds to prime it. It may be necessary to repeat this again to purge the air out of the pipes when the machine is new. Do not consume the first 7 or so glasses of water-keep dispensing water until the water runs clear.
Please ensure that the freezer door is closed firmly.
On new installations, please check that the unit has been switched on for long enough. Ice production will only begin when the freezer reaches a temperature of -15 degrees Celsius or colder.
How often have the ice buttons been pressed? If they have been pressed too often, the ice maker will shut down for 60 minutes as a safety precaution.
Do not consume the first load of ice cubes - discard them.
If the ice-maker has suddenly stopped working, it may be because the ice box is too full. Re-arrange the ice cubes so they are stored loosely. Remove any large blocks of ice so that they do not interfere with the mechanism.
Please ensure that the freezer door is closed firmly.
It is possible that the icemaker has been switched off if the cubed ice icon has gone out. Please press the fridge temperature and fast freeze buttons together for 3 seconds until the cubed ice icon lights up again.
There will be some noises, which are perfectly normal, because of the moving parts. For example, you will hear ice being dropped from the ice cube tray into the drawer.
Yes, please just switch the stop-cock off on the water supply which is feeding the fridge-freezer. Clean and dry the ice-box to prevent odours forming. You can also press the fridge temperature and the fast freeze keys together for 3 seconds until the cubed ice icon goes out - the ice maker has now been switched off.
Turn the cockscrew mechanism by 90 degrees so that the holder will accept the box.
If crushed ice was requested recently, then there may still be crushed ice in the crushing mechanism. Please continue to request cubed ice until ice cubes are dispensed normally.
Please try shutting off the water supply stop-cock a little, as a smaller amount of water coming in will result in smaller ice cubes.
This is quite normal and will help to prevent condensation forming on the appliance.
Ice cubes may start to discolour if they have been stored for a long time. Otherwise, ask the installer to make sure that the water filter has been fitted.
Can you hear a fan running? If not, please contact us to arrange a service visit.
Each subsequent press of the fridge and freezer buttons illuminates another bar. These are the approximate required temperatures which the bars represent:
Fridge: 1 bar = 7 degrees Celsius, 2 bars = 6 degrees, 3 bars = 5 degrees, 4 bars = 4 degrees, 5 bars = 3 degrees
Freezer: 1 bar = -15 degrees Celsius, 2 bars = -17 degrees, 3 bars = -18 degrees, 4 bars = -20 degrees, 5 bars = -22 degrees
Three bars is the default setting.
It will go dark after 30 minutes of inactivity to save energy. Press a button or open the door and the display will light up again.
It may be that the fridge temperature button was held down for too long when adjusting the temperature. If the fridge temperature button is held down for more than 3 seconds, the fridge will switch off and the fridge temperature display will go dark. If you hold down the fridge temperature button again for more than 3 seconds, the fridge will start working again and the fridge temperature display will light up again.
No, fast freeze will run for 3 hours and then cancel itself.
It is time to replace the water filter in the water inlet hose (once every 6 months). Press and hold the icemaker key for 5 seconds to reset the timer. The water icon will then revert to blue.
Please count the bars from the bottom:
Freezer bar 1 flashes - there may be a problem with the freezer temperature sensor.
Freezer bar 2 flashes - there may be a problem with the defrost sensor.
Freezer bar 3 flashes - there may be a problem with the ice maker sensor.
Freezer bar 4 flashes - there may be a problem with the defrost heater and defrost sensor.
Fridge bar 1 flashes - there may be a problem with the room temperature sensor.
Fridge bar 2 flashes - there may be a problem with one of the refrigerator temperature sensors.
Fridge bar 3 flashes - there may be a problem with one of the refrigerator temperature sensor.
Fridge bar 4 flashes - there may be a problem with the defrost heater and defrost sensor. In all cases please contact us to arrange a service visit.