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Customer Care

Want to find answers online? Visit the Customer Care section

Ask a Question

For any urgent enquiries, please contact us on 0344 815 3740 or using Web Chat where one of our Customer Care Team will be happy to help. Alternatively, please fill out the form below which will be directed to [email protected] (quoting your name, contact telephone number along with the model and serial number of your appliance.). We aim to respond to all your email correspondence within 72 hours.

Order day 1 for delivery day 3. Delivery available UK only to most postcodes, 6 days a week.
Delivery and installation is available Monday to Friday. Delivery is available to the whole of the UK, followed up with installation by our fleet of national engineers.
Our all-in-one service that includes it all. Delivery, disconnection, installation and removal all in one convenient visit on a choice of days. UK mainland only.
Register my appliance

Please register your LEC appliances here

  • Allows us to contact you in the event of an important product update
  • Keep in touch with news
  • Be the first to know of any safety recalls
  • Improves your after sales service
  • For peace of mind be sure to register all your appliances - new and old